How to Book an Appointment

We offer same day appointments, telephone consultations, online appointments, as well as appointments you can book in advance. Our phone lines open at 8am and patients can either call in to book an appointment or come in to the surgery during opening hours to book an appointment.

All consultations are by appointment and each one lasts approximately 10 minutes, although longer appointments can be made if necessary. Please keep one appointment for one person and keep to time during the consultation otherwise subsequent patients will get very delayed.

Early morning and late night appointments may be subject to change. Please confirm the times by calling the surgery.

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Pharmacy & Self-Care

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.


Help and support available from many National and Local Organisations

Visit our Self Help Zone

Pharmacy Logo

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local Pharmacy

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Routine (book in advance)

I have a non-urgent problem and can wait to be seen.

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Urgent (same day)

I have an URGENT health concern requiring on the day attention

If you need to see a Doctor urgently on the day (urgent meaning it is not regarding regular medication, ongoing problems), please telephone the surgery on 020 8654 8760 or come in and book an emergency appointment.

You can usually choose which Doctor you would like to see but if you want an urgent appointment and your Doctor is busy, you may have to see someone else.

However, if you wish to see a particular GP or Nurse of your choice, this cannot always be guaranteed.

We also offer same day telephone consultations.

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Croydon GP Hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.

Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.

Find out more about Croydon GP Hubs